Wednesday, February 11, 2009
Retail Interaction #2
For the second retail interaction assignment, I went to the Chik filet (sp?) off of route 100. I approached the cashier very friendly like and with a smile. I saw her name tag, said hello and asked how she was doing. Robin was her name and it sounded as if she was sick. I commented on her sore sounding throat and asked if she was feeling well. Robin was very polite and briefly chatted with me about her mild cold while she gathered the rest of my order. In the end, I personally gained nothing free from the meeting but did see how a few kind words can turn any interaction into a positive experience.
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